Push Message A/B Test

👍

If you want to find the most effective push notification campaign creatives, utilize A/B test.

You can compare and analyze which message drives higher user engagement under the same conditions to optimize your campaign.

Step 1. Creating A/B Test Messages

Click [+ A/B Test] while composing a message to set up experiments and create multiple messages.

You can create new messages or copy the one you are currently working on to create multiple variations for A/B testing. You can add up to 10 messages.

Success Metrics

A/B test evaluates the performance of each message based on its success metrics. For push notification A/B test, message click-through rate (CTR) is supported by default.

• Message Click-through Rate: The percentage of the total number of messages clicked compared to the total number of push notifications sent successfully.

Step 2. A/B Test Setup

The A/B test begins when the push message is sent. You can continue configuring detailed settings in the 'Set Schedule'.

2-1. Traffic Allocation

Set the traffic percentage of users to receive the A/B test messages.

1. Conduct an initial test with a portion of the traffic, then send the best-performing message to the remaining users to optimize campaign results.
2. Run the test with the entire traffic to evaluate preferences for the message creatives.

2-2. Test Schedule

• Start: The A/B test begins when the push messages sent.
• End: The A/B test ends when the push message campaign ends.
  • End Manually: You can manually end the test after reviewing the campaign results.
  • Schedule End Date: Set a predefined the test end date.

When scheduling a test end, you can choose whether to send the best-performing message (Winner group) to the remaining traffic after the test concludes.

• Winner Group Selection Criteria
  • The group with the best success metric will be designated as the Winner group, concluding the test.
  • If set to send to the remaining users, the Winner group’s message will be delivered to the remaining traffic.
  • For recurring messages, the Winner group’s message will be sent to all users.

Step 3. Starting A/B Test

The A/B test begins when the push messages are sent. Test results can be reviewed within 2 hours after sending.

❗️

Deactivating the campaign will terminate the ongoing A/B test.

You can modify the push message content after deactivating the campaign. Resending will automatically create a new version of the A/B test.

Results from previous versions are saved separately, allowing you to review data for each version.

Step 4. Ending A/B Test

The status of the A/B test and the push message campaign can be configured separately.

• After reviewing the performance, you can click [End] to select the best-performing message as a winner (Winner Group).
  • For recurring messages, the message will continue to be sent even if the A/B test is ended as long as the campaign is still active.

1. End Test
   You can end the ongoing A/B test by clicking the End button.
2. Send Messages
   If you conducted the A/B test with a portion of the traffic, you can send the best-performing message to the remaining users.
   • Scheduled (Immediate or Scheduled Delivery): The message is sent to the configured traffic first, and then to the remaining traffic.
   • Scheduled (Recurring Delivery), Event-Based, API-Based: The Winner group message will be sent to all users.

Click the [End] button at the top right of the screen to end the push message campaign.